NCOC conceived a well structured IT based national framework for credible health resource mapping. Resource Mgmt System (RMS) was rolled out on 31 May 20 and currently spans about 4000 covid/ non-covid hospitals of the entire country. The system facilitates decision making in terms of estblishment of correct need assessment and capacity enhancement. It also energizes public utility app Pak Negheban which provides its users, location based guidance to nearest covid treating hospitals.
Provides real-time visibility of hospitals based on location and colour coded status as per availability of beds/ vents. Pak Neheyban app is being used by various emergency response organisations.
National helpline-1166 & WhatsApp Chatbot (+92300 1111166) has been upgraded on 19 June 2020 for healthcare workers to register complaints with concerned government authorities. In addition to the 1166 generalized helpline accessible to all, healthcare workers can punch their complaint as a text message on WhatsApp Chatbot number +92300 1111166. Helpline is linked with NCOC and will be handled by a complaint management team of NHSR&C. Complaints will be forwarded to relevant focal point at federal and provincial levels for actions who will contact HCW, aprising them the status of complaint and the measures taken.
On, 6 February 2020 – Dr. Zafar Mirza, Special Assistant to the Prime Minister, Health, launched the "Sehat Tahaffuz" helpline 1166 to provide health-related information services to the people. Through the Helpline citizens will be able to obtain immediate assistance to their queries and concerns related to Polio and routine immunisation services.
NCOC made arrangement with RSPs (active in 66 x Districts) to collaborate with District Administrations. Community mobilization in all provinces incorporating RSPs under way. Activities include awareness campaign, assistance in trace & quarantine, disinfection of public places, data collection, hospital duties of volunteers, ration collection & distribution, utility store inspection and Price control & hoarding.
PM Launched Corona Relief Tiger Force to Aid Government on 1st Apr 20.The relief force volunteers will distribute food to the poor and create awareness about Covid-19 in areas under lockdown. Citizens can volunteer for the force through the PM Office portal by filling out a digital form.
The initiative is a public-private partnership brought forth by the Ministry of National Health Services, Regulations and Coordination (MNHSRC) and the Ministry of Overseas Pakistanis and Human Resource Development (MOPHRD) with support from the Pakistani diaspora health organizations.